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Our Team

Portrait of Praise Chow

Praise Chow

M.Sc., Aud(C), RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner

Certified in Cerumen Management

Praise Chow is an experienced audiologist and hearing instrument practitioner with over 25 years of experience helping people hear better, including over 18 years at a non-profit organization. Prior to that, Praise worked with a large Audiology team at Sunnybrook Health Science Hospital in Toronto, Ontario alongside some of the top Ear, Nose, and Throat specialists in the country. She has also offered Audiology support to school-aged clients through Vancouver Coastal Health Authorities for one year.

Her special interests include hearing aid fittings and Tinnitus and Hyperacusis assessments and therapy. Praise was trained in Tinnitus Retraining Therapy by Drs. Pawel and Margaret Jastreboff in 2018 and has been supporting clients with Tinnitus and Hyperacusis since then. She is a clinical instructor at the UBC School of Audiology and Speech Sciences and a member of several professional associations: Speech and Audiology Canada (SAC), Speech and Hearing BC, and the Canadian Academy of Audiology (CAA).

Praise is a Licensed Audiologist and Hearing Instrument Practitioner in good standing with the College of Health and Care Professionals of British Columbia.

Praise offers services in English, conversational Cantonese and limited American sign language (ASL).

Praise’s LinkedIn Profile

Portrait of Charles Fontaine

Charles Fontaine

M.Sc., Aud(C), RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner

Certified in Cerumen Management

Charles Fontaine is an experienced audiologist and hearing instrument practitioner with over 20 years of experience helping people hear better, including over 16 years at a non-profit organization. Before becoming an audiologist, Charles spent six years working for IBM in IT and project management roles. He also worked part-time as a hospital nursing assistant during his undergraduate university years.

His special interests include hearing aid fittings and real-ear measurements (REM), as well as specialized fittings such as extended wear (Lyric provider) and bone conduction devices. He is a clinical instructor at the UBC School of Audiology and Speech Sciences and a member of several professional associations: Speech and Audiology Canada (SAC), Speech and Hearing BC, the Canadian Academy of Audiology (CAA), and he is an International Fellow of the American Academy of Audiology (AAA). He served on the Board of Directors of the former College of Speech and Hearing Professionals of BC from 2016-2022, as well as a number of committees from 2014-2024.

Charles is a Licensed Audiologist and Hearing Instrument Practitioner in good standing with the College of Health and Care Professionals of British Columbia.

Charles offers services in English and French.

Charles’s LinkedIn Profile

Portrait of Goska Macior-Headrick

Goska Macior-Headrick

M.Sc., Aud(C), RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner

Certified in Cerumen Management

Goska Macior-Headrick has over 15 years of experience working as an audiologist and hearing instrument practitioner in Canada. After obtaining her Master’s degree in Audiology and Speech Sciences from the University of British Columbia, she worked at BC Children’s Hospital, Sonus Hearing/Miracle Ear Canada, and Wavefront Centre for Communication Accessibility, a non-profit organization.

Goska’s special interests include Tinnitus and Decreased Sound Tolerance assessment and therapy. She was trained in Tinnitus Retraining Therapy by Drs. Pawel and Margaret Jastreboff in 2018 and has been supporting clients with tinnitus and sound intolerance since then. She is a clinical instructor at the School of Audiology and Speech Sciences, University of British Columbia, and regularly guides students in their clinical education.

Goska is a Licensed Audiologist and Hearing Instrument Practitioner in good standing with the College of Health and Care Professionals of British Columbia.

She is also a clinically certified member of Speech and Audiology Canada and Speech and Hearing BC.

Goska offers services in English and Polish.

Portrait of Stacey Ready

Stacey Ready

Client Care Specialist

Stacey is our assistant and problem-solver extraordinaire. With over 10 years of experience in the hearing healthcare industry and 2 years of American Sign Language (ASL) training, she is ready to greet you with a smile and take care of your needs.

She is very proud to be part of the Elevate Hearing team. Praise and Charles are grateful for her service and dedication.

Stacey offers services in English, Greek and ASL.

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